Talk to a human
Sizing, an order that has gone quiet, a design request, wholesale — whatever it is, write to us. Messages are read by the same small team that packs the parcels.
Send us a message
Fill this in and we will come back to you, normally within 1 to 2 business days.
Two things that speed everything up
- Your order number. It is in your confirmation email and under Orders in your account.
- A photo, if something looks wrong. One close-up of the problem and one of the whole item is all the proof we ask for.
Already know what you need? Delivery windows live on the Shipping Policy page, sizing and washing questions on the FAQ, and everything about reprints and money back on the Refund & Returns Policy.
When you will hear back
We answer in the order messages arrive, Monday to Friday. Expect a reply within 1 to 2 business days; during launches and holiday weeks it can stretch to three. If you have not heard from us after that, send a nudge — occasionally a message gets caught by a spam filter, and we would rather get two than none.

